Privacy Policy
Last updated: January 8, 2025
Overview
SteamIQ ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit steamiq.ai.
What Data We Collect
We collect the following types of information:
- Visitor identification: A cookie-based identifier to recognize returning visitors (with your consent)
- Technical data: IP address, browser type, and user agent for security and analytics
- Usage data: Pages viewed, time spent on site, and interactions with our platform
- Chat conversations: Messages exchanged with our AI assistant to improve your experience
- Form submissions: Name, email, company, phone, and any other information you provide when requesting a demo
Why We Collect This Data
We use your information to:
- Improve your website experience and provide personalized assistance
- Remember your preferences across visits
- Respond to demo requests and follow up on inquiries
- Analyze usage patterns to improve our website and services
- Protect against abuse and ensure site security
Cookies
We use the following cookies:
| Cookie | Purpose | Duration |
|---|---|---|
| steamiq_consent | Stores your cookie preferences | 1 year |
| steamiq_visitor | Identifies returning visitors (requires consent) | 1 year |
| steamiq_session | Manages your current session | Session |
You can choose to accept all cookies or only necessary cookies when you first visit our site. You can also clear cookies at any time through your browser settings.
Data Retention
We retain your data for up to 2 years from your last interaction with our site. You may request deletion of your data at any time by contacting us.
Data Sharing
We do not sell your personal data. We may share data with service providers who help us operate our website (hosting, email delivery, analytics), but only as necessary to provide our services. We may also disclose data if required by law.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for tracking at any time
- Object to processing of your data
To exercise these rights, contact us at privacy@steamiq.com
Security
We implement appropriate technical and organizational measures to protect your data, including encryption in transit (HTTPS) and secure storage practices.
Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes by posting a notice on our website.
Contact Us
If you have questions about this privacy policy or our data practices, contact us at: